Help Center

Help Center

Mon 27-Aug-2018 10:08 PM / Mr. SEA VICHET / 360

If you are a new seller, the most important step is to understand what the guidelines to sell on vichetshop are. Complying with the guidelines allows you to sell at vichetshop while infringement of the guidelines may get into your way to sell on vichetshop.

In order to success promoting a company at vichetshop, business owner user might follow the guideline which show out here. Business owner require to description company profile which relevant to the products or service which company provide sale to the customers and business owner need to detail shortest 500 character with a greatest look and a vast clearly what your company is, when you launched the company, amount of employees what products and services you provides to buyers and if possible briefly award of supporters and mission of company.

Business owner required to upload company photos at least size …………. With very clearly both exterior and interior included employees team and any certificate if possible.

The most important thing, vichetshop is an e-commerce platform which allowed business owner register for free. Since we only try to promote and marketing the business brand name toward customer need but we never sale any product into customers thus we awareness business owner pay more attention into customer service event by call, message, email or chatting who is interested and ask question about product.

Not only online avail buying, customer might review and interested the product, hence the customer may review the company location thereafter customer might go to company place directly for buy or ask about product and service. Since the business owner carefully mapping the business location place correctly.

For authenticity and trustworthy by customers to buy the products, the business owner require to attention into the huge customer service and always keep encourage customer to leave a great experience for company or product which customer used. And any positive or negative customer feedback business owner required to reply the review promptly or report to vichetshop team for navigation does review is real or fake tend to release from company’s customer review if possible.

As part of vichetshop we require business owner indication obviously any term and policies all products which list by business owner such as product returning, refund policy, damage item policy, shipping policy etc. These to be misunderstanding and complaining if there are not very clear remark.

More attracting customer and generation visibilities, business owner should provide any beneficial to buyers such as free item delivery, free shipping in specific location, free installment, and free consultancy etc.

This part is very important for business owner to list any products or services and business owner might know that when customer find out any company they extremely looking the product or service which providing by company since we advise and follow the step below :

8.1. How to description and find keyword of product?

Starting with the search engine optimization, your product content needs to be relevant and keyword rich, for being optimized for the search engines. If so, the customers using the keywords to find the products same as you are selling will see your product in search results as the search engine will rank your product up in search results once you have optimized the listings. . For knowing which keyword has more volume and is most used by the customers, you may use the keyword finding tools such as Google AdWords. You may also conduct the research yourself and check what kind of keywords your competitors are using who are selling the similar kind of products.

8.2. Pricing guideline?

Pricing is one of the most effective point that decides your advertising. It itself works as a promotion if you have a competitive, cost-effective price for your product, as compared to your competitors.

8.3. Make the product appealing?

Product image- Use high resolution photos of the product that you are selling and that too from different angles to make your customer understand what are they buying exactly. Give them an idea about what your product is. Show the photos that justify your product description and features, if possible. Also, use swatch images for configurable products (if you are selling a T-shirt in 3 colors, then provide images for all 3 colors).